Contact information

Customer Service

At PaulssonsÄng, we’re here to help you with any questions about our products, orders, shipping, returns, or anything else you may be wondering about. Our customer service team is ready to assist you and looks forward to supporting you throughout your experience with us.


Contact Information

Live Chat
Chat directly with us for quick assistance during our opening hours. Click the chat icon in the corner of the page to get in touch with customer service.

Email
For general enquiries, questions about orders, or to submit a complaint, please email us at:
📧 kundtjanst@paulssonsang.se

Postal Address
If you need to send us mail, please use the following address:

PaulssonsÄng
Margretetorpsvägen 881
266 98 Hjärnarp
Sweden

Social Media
Follow us on social media for inspiration, tips, and updates about our products:
Instagram: paulssonsang
Pinterest: paulssonsang


Frequently Asked Questions

We’ve gathered answers to some of the most common questions on our FAQ page to help you quickly. There you’ll find information about shipping, payments, returns, and more.


Returns & Complaints

Do you have a question about returns, your right of withdrawal, or a complaint? Please see our Returns & Refund Policy for detailed instructions and guidance.


Customer Service Opening Hours

Our customer service is available during the following hours:

Monday–Friday: 09:00–17:00
Saturday–Sunday: Closed

We aim to respond to all emails within 24 hours on business days.


Please don’t hesitate to contact us if you have any specific requests or need further information.